A burger on a desk, with a flag in the burger with a burger menu icon

1 March 2017

You had me at About. 10 tips for a compelling cause website navigation

The perfect navigation doesn’t exi… Actually, if you follow these navigation tips, your cause driven website will be well on the way to having the perfect navigation.

Read more
A screen showing a green, sickly face, with a Stethoscope and drip

3 February 2017

Is your brand and marketing strategy in order for 2017?

You blinked and now January is gone. If like many people, you’d intended on having an impressive marketing plan for 2017 figured out by now but got distracted along the way, don’t worry, there’s still time! Marketing planning can seem overwhelming but it doesn’t need to be. By setting informed objectives, establishing metrics up front and getting the basic right, developing strategy becomes a quicker and easier process. Here’s our accelerated guide to developing your plan for 2017. (more…)

Read more
Helpful Harry persona (age, profession, status, lives, interests, earns, giving, goals, motivations) and a piegraph showing equal sharing between all other personas (passionate Patty, reserved Raya, Volunteer Vinny, comrade Karl, generous Jenny)

17 November 2016

Get started with persona development

In the lead up to our webinar on personalising cause marketing on December 7, we’re diving into the world of segments, personas and data driven marketing. The obvious place to start for an organisation looking to develop a personalisation strategy, is to create personas.

Read more
three characters = an elderly woman, a young woman and a pirate

7 November 2016

Why personalisation counts in Nonprofit marketing

Personalisation has been a hot topic for nonprofit marketers in 2016 and no doubt the conversation will continue into the new year. It’s for good reason-with organisations using personalising seeing dizzying results, like behavioural trigger emails getting a 152% higher click-through rate than the traditional batch and blast approach.

Read more
KIO mapped to a diagram of a page with content

20 September 2016

The KIO Content Model for Cause Websites

When it comes to deciding what content to put into your website it helps to consider the KIO content model. This way of thinking about content groups all content into three buckets; Knowledge, Information and Offer.

Read more
Two user journeys plotted on a timeline from unhappy to understanding

12 September 2016

User Journeys in Cause Websites

Not everyone who visits your website or sits in your database is ready to donate, become a member, buy or take the other actions that you want them to do. Your user personas should take this into account, incorporating a theory of what they need to experience in order to take action. You can consider the steps people take from first landing on your website to ultimately taking that action as a journey.

Read more
All posts